Vehicle Specifications Analyst
Wheels
- Garland, TX Des Plaines, IL
- Permanent
- Full-time
- Initial Model / Pricing setup process
- Process incoming data files
- Identify and make required manual changes or additions to the data
- Ensure quality control by testing selected catalog vehicles and certifying vehicle data as being ready for ordering to include:
- Base model specifications and pricing
- Maintenance of current and historical pricing in accurate timelines to support price protection and invoice reconciliation
- Standard, available, and package equipment codes, descriptions, and pricing
- Interior and exterior color and trim
- Technical specifications
- Acquisition related financial components
- Manufacturer specific special order codes
- Government, municipal, and/or utility bid codes, descriptions, and related pricing
- All related business rules (edits and associations) between the above as well as transmission specific detail
- All of the above to be processed within department standard operating procedural guidelines for turnaround time and accuracy
- Identify, record, communicate, and facilitate the resolution of data discrepancies
- Manage incoming data files on a daily basis via the change management process.
- Identify and communicate any changes requiring updates to be made to existing quotes, orders, or templates.
- Daily management of manufacturer invoice reconciliation process to include:
- Factory invoice reconciliation
- Corrections to vehicle database as required
- Corrections to client specific business parameters as required
- Setup and management of bypass codes and amounts
- Partner with the MPIC analysts in the researching of invoice discrepancies and order history, and contacting the manufacturers and/or dealers to obtain information.
- Demonstrate and utilize a thorough knowledge of the manufacturer’s systems and the interface to Wheels new vehicle order fulfillment applications
- Support VOA’s Ordering team and Response Center by serving as a subject matter expert on vehicle specifications and pricing
- Cross-train to support multiple manufacturer lines, both U.S. and Canadian
- Partner with IT to identify, record, and communicate systems issues, and provide support by testing application fixes or enhancements
- Vehicle Catalog Maintenance
- Factory Invoice Maintenance
- OEM Order Maintenance Systems
- Quest
- Outlook
- Chrome
- Word / Excel / Access
- Good analytical skills with particular focus on attention to technical detail
- Detail and process oriented
- Excellent verbal and written communication skills, including the ability to summarize complicated issues
- Good organizational and time management skills
- Perform various duties and adjust to changes in priorities
- Understanding of general office practices
- Customer Service skills
- PC skills
- High School diploma or equivalent required.
- College graduate preferred.
- 1-2 years experience in a position requiring a high level of attention-to-detail strongly preferred.