Help Desk Technician II (100% onsite)
L.A. Care Health Plan
- Los Angeles, CA
- Permanent
- Full-time
At least 0-2 years of experience in configuring & administering networked computer systems in a Windows environment.Strong experience with TCP/IP, Microsoft Outlook Email, Laptops and PDAs such as blackberry.Experience in providing support to telecommute & mobile laptop users required.Working knowledge of the Microsoft Office Suite, Windows XP/7 and Active Directory.SkillsRequired:
Candidate must also be familiar in configuring remote LAN access for VPN.Excellent team work ethic.Excellent communication and customer service skills.Preferred:
Strong PC and desktop application knowledge.Strong computer troubleshooting and problem solving skills.Licenses/Certifications RequiredLicenses/Certifications PreferredComputing Technology Industry Association (CompTIA) A+ CertificationHelp Desk Institute (HDI) CertificationRequired TrainingPhysical RequirementsModerateAdditional InformationSalary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)