Network Operations Manager
Agero
- Medford, MA
- Permanent
- Full-time
- Implements a master strategy for assigned region and creates action plans to improve CSI and reduce claims expense.
- Coach service providers on overall performance within assigned region.
- Communicates product and process changes to individual providers.
- Builds and maintains positive relationships with clients and service providers while providing enhanced service level performance.
- Coordinates and completes targeted proactive analyses for managing network performance.
- Bachelor's degree in business or equivalent experience.
- 3 - 5 years of related supplier or asset management and/or procurement related experience.
- Previous service experience in service delivery is a plus.
- Strong analytical, communication and relationship building skills are a requirement.
- Excellent performance management and relationship building skills.
- Exceptional written and verbal communication skills. Works in a fast-paced environment, builds strong partnerships.
- Utilizes good judgment, analytical and decision-making skills.
- Works independently with minimal guidance.