Surg Svcs Liaison

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

• Supports Surgery and Sterile Processing staff by ensuring all instruments and disposables are present prior to surgery start time.
• Communicates with staff prior to cases to ascertain specific instrument and supply needs.
• Works cooperatively with Surgical Departments and Sterile Processing to jointly resolve issues and develop better services for surgical services division.
• Facilitates action required to obtain additional instruments and/or other supplies during surgery.
• Transports sterilized instrumentation to the OR area as needed.
• Supports flow of turnover items ensuring availability of instrumentation for next case.
• Completes documentation as required for inventory requests, instrument sets, etc.
• Executes on-going communication between the Sterile Processing Department and OR personnel to anticipate physician and vendor needs for instruments/supplies needed to perform a surgical procedure ensuring prompt delivery.

• Monitoring and tracking instrumentation or supplies in/out of the case cart/instrument room for customer use.
• Ensuring instrumentation and supplies are cleared out of the clean elevator and that the elevator is maintained organized and clean.
• Following the procedure and standards of quality of decontamination, preparation, sterilization, storage and distribution of surgical instruments, supplies and equipment.
• Assisting in the maintenance of adequate levels of instrumentation and replacement of instrumentation as necessary by communicating needs to the Instrument Analyst.
• Assisting in maintaining an effective cost and inventory control system.
• Ensuring the inventory items retrieved or returned are correct and documented according to the established unit of measure.
• Responding to any damaged, dull or broken instrument, devise or equipment by communicating need for repair/replacement to Instrument Analysts.
• Utilizing knowledge to operate and maintain specialized technical equipment and machines.

• Completing other job-related duties as assigned.
• Maintaining CRCST certification.

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

• Displays strong critical thinking and problem solving skills; as well as displays strong verbal and written communication skills.
• Demonstrates the ability to problem-solve and troubleshoot issues associated with instruments or equipment when they arise; able to maintain acceptable levels of productivity based on experience, education, and department protocols and communicates any issues that arise with instrument preparation to Manager.
• Demonstrates the verbal communication skills needed to effectively work with patients, general public, physicians, and other departments.
• Requires ability to utilize good judgment and maintain one's composure in stressful situations.
• Demonstrates the interpersonal skills necessary to interact effectively with customers from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner.
• Requires multi-tasking abilities.
• Requires the ability to strictly follow Memorial Hospital of South Bend's (MHSB) policy on confidentiality.
• Requires office and keyboarding skills, the ability to use designated reference material, effective telephone skills, and office equipment (i.e., computer, printer, fax, etc.).

• Work is performed in a sterile processing and distribution environment requiring physical exertion, time demands and some undesirable objects to handle.
• Potential exposure to physical, chemical and bio-hazards.
• Must be effective in a quality-focused, multi-priority environment.

• Requires the physical ability and stamina (i.e., to push patients in wheelchairs to designated destination) to perform the essential functions of the position.

Beacon Health System