Business Analyst

NCR Corporation

  • Beograd
  • Stalan
  • Puno radno vreme
  • Pre 22 dana
About NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.Position title: Business Analyst
Grade: 10
Location: Belgrade, Serbia (hybrid)Position Summary & Key Areas of Responsibility:
  • One of the top strategic priorities for NCR Services is driving an improved customer experience across the Retail customer base. This role will take the internal lead to drive revenue validation and pervasive problem identification and resolution surrounding the quote to bill process for the NCR Software maintenance revenue operations business unit.
  • Required to take ownership of multiple internal projects to improve line of sight for the NCR software maintenance quote to bill process and drives each assigned project to a successful completion.
  • Required to effectively present results of projects in a clear and effective manner and drive problem management by mistake proofing the defected process and preventing it from occurring again.
  • Responsible for coordinating projects communications, including compiling project information for reviews, and promoting Governance compliance within the NCR revenue operations team.
  • Able to respond to most situations with limited guidance and formulate alternative courses of action on more complex information with additional guidance from more senior employees.
  • Assumes full accountability for overall success of a project through deployment.
  • Develop and be accountable for the overall project plan by integrating sub-project plans; Ensure resources are committed and engaged for all project phases.
  • Review and evaluate project documentation deliverables for completeness and accuracy; Conduct post-implementation review and communicate results to facilitate learning.
  • Works within a project team environment where results will be based on cooperation with and/or influence of others.
  • Projects are normally within the context of a solution team, internal team, or other NCR business units.
Success Measures:
  • Focuses on results and success, conveying a sense of urgency and driving issues to closure.
  • Driving incremental revenue through the coordination of projects.
  • Meets deadlines and produce high quality work.
Basic Qualifications:
  • Minimum of 4 years of related experience in project management role to include fast-paced, high volume, high impact, complex and strategically important projects required.
  • Project related certification (preferred) or proven project experience.
  • Advanced Excel skills (VBA Macros, Power Pivot etc.)
  • Advance knowledge of tools such as MS Power Bi/MS Power Automate
  • Strong oral and written communication skills, including email proficiency (i.e., Exchange).
  • Strong skills and competency in MS Project, MS Excel, and MS Access.
  • Teamwork skills, appropriate to all levels of the organization.
Offers of employment are conditional upon passage of screening criteria applicable to the jobEEO StatementIntegrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

NCR Corporation

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