Sr. Executive / Ocean Export Customer Service

PSA BDP

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 13 days ago
Job TitleSr. Executive / Ocean Export Customer ServiceEducationBachelor's DegreeLocationMumbai - Mumbai, MH IN (Primary)Career LevelManagerCategoryOperationsJob TypePermanentJob DescriptionAbout BDP International:PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services that include lead logistics (LLP) and fourth-party logistics (4PL) solutions; ocean, air, rail and road transportation; barge services; complementary port services; origin management, export freight forwarding; import customs clearance and regulatory compliance; trade compliance, analytics and optimization solutions; contract logistics; project logistics; warehousing, and supply chain visibility and predictive ETA tracking through proprietary Smart technology and applications. PSA BDP is a unit of PSA International, a leading global port operator and trusted supply chain partner to cargo stakeholders.Responsibilities:
  • Liaison with customers, overseas office and vendors and a high level of customer services is required.
  • Update and maintain information / shipment related data in computer system for preparation of documents and tracking visibility.
  • Ensure compliance with the standard operating processes and Customer SOPs
  • Check and prepare all documentation to ensure details are correct and compliant as per requirements
  • Ensure the goods handling at our end are in compliance with overseas countries requirements
  • Accrual of Invoices / debit note in Computer system and handover to Finance team.
  • Special instruction as per SOP needs to be followed.
  • Liaise with CHB team for custom clearance related activities.
  • Follow up with carrier for shipment status along with vessel ETA
Exemption TypeExempt (Salaried)Job RequirementsAcademic Qualifications:
  • 4-5 years of relevant experience from freight forwarding Ocean Exports background
  • Good communication, Interpersonal skills.
  • DG experience will be added advantage
Knowledge/ Skills
  • Result oriented and target driven professional.
  • Strong problem-solving and out of box thinking skills.
  • Adaptability and go getter attitude.
  • Good Interpersonal skills and Good Analytical bent of mind.
  • Good communication and Presentation skills.
  • Good knowledge of MS Office.
Please visit our website: www.psabdp.com*** This is a great opportunity to advance your career! Come join our growing BDP team!***BDP International - The Employer of ChoiceFollow BDP International Career Pages!l l

PSA BDP