Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3396)
Target
- Bradenton, FL
- $16.00 per hour
- Permanent
- Full-time
- Ability to communicate and interact with guests to build an inclusive guest experience
- Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Ability to adapt to different guest interactions and situations
- Experience promoting and selling various benefits, offerings and services
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by authentically greeting all guests
- Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target
- Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Make the guest aware of current and upcoming brand launches, store activities and events
- Speak to the benefits of the Target RedCard with every guest and assist them through the application process
- Understand and show guests how to use Wallet and the other features and offerings within the Target App
- Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them
- Attempt every return and follow register prompts, be empowered to make it right for the guest while following Targets policies and procedures
- Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target’s policies and procedures
- Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests
- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
- Stock supplies during store open hours while being available for the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
- Support guest services such order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs
- Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
- You enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we do
- You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
- Communicating effectively, including using positive language and attentive to guests needs
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while multi-tasking
- Willing to educate guests and sell products and services
- Learn and adapt to evolving technology needs
- Work both independently and with a team
- Accurately handle cash register operations and cash transactions
- Ability to work outdoors in various climates
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary