DSHS ESA Managment Evaluation Program Manager
Washington State
- Olympia, WA
- $72,552-97,596 per year
- Permanent
- Full-time
- Supervise a team of quality control specialists, including managing workflow, production, performance, and personnel
- Provide procedural and policy clarifications as it relates to SNAP management evaluations
- Act as the main point of contact for partners and customers of the management evaluation team, including statewide travel to conduct site reviews
- Provide accurate report of the results of management evaluations and manage the corrective action plan process
- Continual analysis of program deliverables, result trends and work process to ensure continuous improvement and program objectives are met
- Develop, implement, direct, and monitor designated projects
- Act as the division's subject matter expert on SNAP management evaluations
- Serve as backup to the Program Integrity Administrator
- A master's degree or higher in social work, a health or social science, public administration, or a related field and 4 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs; preference in these areas include financial analysis and/or auditing
- Or, a bachelor's degree in social work, a health or social science, public administration, or a related field and 5 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs; preference in these areas include financial analysis and/or auditing
- Or, one year of experience as a
, or equivalent
Concurrent work experience should include:
- Demonstrated experience supervising or mentoring staff
- Programmatic knowledge of DSHS Programs, specifically within the Economic Services Administration public assistance programs
- Understanding of ESA technology systems, such as Barcode, ACES, and Microsoft Office Suite
- Critical thinking skills and the ability to present information in various ways
- Effective communicate both verbally and in writing with executive management, financial experts, stakeholders, and advocates
- Ability to organize priorities and assignments to meet workload expectations
- Experience in auditing, research, and rule interpretation
- Ability to maintain standards of professional integrity and confidentiality
- Experience acting as the liaison with program customers and stakeholders.
Interested? Along with your completed application include:
- Cover letter specifically addressing the knowledge, skills, and abilities you have related to the job and duties (up to 2 pages)
- Current chronological resume
- 3 professional references