Insurance Account Manager
State Farm
- West Linn, OR
- Permanent
- Full-time
- Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
- Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
- Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding
- Help create competitive quotes when it is time to issue renewals or make updates to a current policy
- Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
- Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
- Must have very strong follow up, written and verbal communication skills and problem-solving skills
- Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)
- Active insurance license in your state or willing to get licensed in 90 days
Our organization, Courtney Rogers State Farm, is located in Beaverton, Oregon. We also have a second location in West Linn, OR. We help customers protect what they value most and help them plan for a solid financial future. We are a full-service Insurance Agency offering several products and services such as:AutoHomeCommercialLifeHealthRetirement PlanningBank products