Patient Registration Interviewer

Christus Health

  • Alamogordo, NM
  • Permanent
  • Full-time
  • 15 days ago
Job Description
  • Answer practice phones and schedules patient appointments.
  • Accurately registers arriving patients for appointments and accurately gathers all necessary information.
  • Accurately scans/receives all required documents into patient's account.
  • Faxes notifications to insurance companies that require it.
  • Pre-register via phone calls.
  • Assure prompt patient services with professional kind attitude.
  • Request medical records for new/referred patient.
  • Verify that appropriate insurance authorizations and/or referrals have been received and placed in patient records prior to patient visit.
  • Update patient information on a regular basis to include; address phone number and insurance information.
  • Assure that all forms in front office are updated and copied, to include new patient packets and patient charts.
  • Collects patient's co-payments and outstanding balances at the time of service and posts to account and daily log.
  • Balances designated cash drawer at end of shift.
  • Assists patients with general insurance, billing and other inquiries they might have pertaining to their accounts or referred to certified patient tech.
  • Complies with set Policies and Procedures (i.e. nametag, dress code, parking, smoking, etc.)
  • Prepares charts for patient visit according to protocols.
RequirementsEducationRequired:High SchoolLicenses & CertificationsPreferred:C-Heartsaver

Christus Health