Technical Product Manager, Global E-Commerce Customer Business
- San Jose, CA
- Permanent
- Full-time
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.The Customer Business team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are building the next generation of shopping experiences on TikTok shop including browsing product details, check-out, shopping, return, refund, etc. And the Promotion and Campaign platform and tools for merchants, clients, and businesses to manage campaigns, deliver the best results, and receive actionable insights.Responsibilities
- In this role you will lead and influence a global team that ensures Product & Technology teams work directly with Business, Marketing, Customer Service teams to understand the needs and aspirations of our buyers, sellers and third party developers
- Program manage cross-team, cross-functional initiatives
- Drive architecture and integration decisions and timelines with dependency teams
- Interface with engineering managers and engineers to drive technical solutions, estimate work efforts, define milestones and manage resources
- Track progress, resolve dependencies, evaluate risks and communicate status to management and project stakeholders
- Engage and energize the project teams to achieve aggressive goalsQualifications:Minimum Qualifications
- 2+ years of product management experience working on user facing products, with at least 2+ years of team leadership experience.
- Experience in translating complex business issues into clear goals and product requirements
- Solid scientific orientation and good data intuition
- Articulate complex ideas into clear, usable end-user requirements
is preferredPreferred Qualifications
- Experience creating global strategies in marketplacesTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2