Receptionist
Five Star Senior Living
- San Antonio, TX
- Permanent
- Full-time
- Monitors all incoming public traffic and assists with job applicants.
- Receives guests and other in a courteous, polite and warm manner.
- Respond to the needs of residents, families and visitors by providing immediate assistance.
- Appropriately and accurately prepares and distributes routine correspondence.
- May provide clerical and administrative support to the various departments.
- Receive and follow reception schedule/instructions from supervisor and as outlined in established policies and procedures.
- Operate paging/telephone system as required.
- Answer telephone, determine nature of call and relay information or route call as appropriate.
- Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take direction from different sources, handle multiple tasks and be organized in a fast paced environment. Typing of 30-40 wpm may be required if secretarial support is needed at the community.
- Must enjoy working with the elderly and able to accept constructive criticism. Ability to interact with residents who are highly susceptible to common illness without posing additional health risks and must maintain a professional appearance.
- Knowledge of and demonstrated skills in general office procedures.
- Strong organizational skills; oral and written communication skills.
- Able to project a professional image.
- Comprehensive Medical/Dental/Vision
- 401k + Match
- Competitive PTO
- Life, Disability & other supplemental benefits
- Professional Development Funds
- Wellness Coaching & Personal Support Benefits
- Recognition & Reward Programs
- Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
- Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
- Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
- Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
- Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.