Vice President, Operations
South Bend Clinic
- South Bend, IN
- Permanent
- Full-time
- Works with all Directors and Physician Site Leaders and Practice Managers to assess and improve quality outcomes, operational efficiency, access, and deliver patient care.
- Assists Directors and Practice Managers in interpreting financial data and operational reports.
- Educates Directors and Practice Managers in effective utilization of staffing and space resources.
- Maintains awareness of "best practice" trends in healthcare and incorporates these into the operational improvements.
- In conjunction with the Senior Management Team, develops and implements SBC-wide strategy.
- Spearheads Primary Care and Specialty Practices long-term and short-term strategy development and works with Physician leaders and all Directors to communicate and implement.
- Provides day to day leadership and management of operational issues.
- Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
- Collaborates with team members on development opportunities such as participating in training, attending conferences, etc.
- Support integration efforts to leverage best practices, increase operational efficiency and standardized processes which support the overall effectiveness of the practice.
- Advises practices on recruitment needs and works with Physician Leadership to attract, assess, and obtain qualified candidates.
- Works with Directors and Primary/Specialty Care Chairs to develop, document and communicate annual strategy objectives and goals and other initiatives.
- Advises Department Chairs on resolution of physician issues.
- Works Department Chairs to identify and develop physician leaders within SBC.
- Understands local and regional health care needs and state and Federal laws and develops executable plans that expand SBC’s patient base and service lines.
- Collaborates with other healthcare providers, payers, and employers on partnership opportunities.
- Serves on local boards and advisory panels.
- Works with marketing to develop and implement the SBC marketing plan.
- Establishes financial targets and develops operating objectives and plans and budgets for achieving those targets.
- Accountable for the overall operating and financial success of all assigned departments.
- Manages the activities involved in achieving the targets.
- Enhances the annual planning and budgeting process and ongoing expenditure control processes.
- Minimum educational requirement is B.S. in Business, Health Care Administration, Management or Finance or other related field with Masters preferred.
- At a minimum, the role requires ten (10) years leadership experience, preferably in a physician group environment.