Bus Devlpmt & Deliv Specialist
Tractor Supply Company
- Morgan City, LA
- Permanent
- Full-time
- Maintain regular and predictable attendance.
- Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
- Deliver on our promise of Legendary Customer Service through GURA:
- Greet the Customer.
- Uncover Customer's Needs & Wants
- Recommend Product Solutions
- Ask to Add Value & Appreciate the Customer
- Use sales reporting to identify opportunities for GURA with top customers.
- Reach out to existing customers to offer GURA and delivery services. - what are they not currently using us for?
- Ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Maintain up to date knowledge base of products.
- Research local market to identify businesses and potential customers who are not current shoppers.
- Build additional business through unsolicited phone calls or in person visits with potential customers.
- Complete on the spot sales.
- Achieve monthly sales quota requirements.
- Represent the company at community events as a brand ambassador in the community.
- Operate and maintain a delivery vehicle and delivery equipment including a trailer at times.
- Prepare merchandise for delivery, including assembly and loading into the vehicle.
- Deliver merchandise to a customer's home, barn or property per the customer requirements, ensuring delivery procedures and documentation are completed.
- Accept returns from customers with a positive attitude.
- Report customer concerns to Manager and work to resolve any issues.
- Ensure merchandise being delivered is in good condition.
- Perform store to store transfer of products as needed.
- Ability to work flexible hours.
- Must have good driving record.
- Must have valid driver's license.
- Ability to navigate and read a map.
- Ability to use GPS and mapping software.
- Excellent customer service skills.
- Good interpersonal skills required.
- Must be a team player and be able to work well with minimum supervision.
- Knowledge of safe work practices.
- Ability to move large, bulky and or heavy merchandise.
- Ability to use and maneuver a pallet jack.
- Ability to use Microsoft Outlook and Outlook Calendar.
- Ability to communicate with Customers and Stores to schedule delivery services.
- Ability to drive in all kinds of weather and road conditions.
- Ability to work within tight time constraints in a fast paced environment.
- Working environment is favorable, generally working inside with moderate noise.
- Ability to constantly operate a forklift.
- Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
- Ability to successfully complete all required training.
- Ability to travel as required in support of district needs.
- Ability to move and transfer merchandise, weighing up to 50-75 pounds, throughout the distribution center.
- Ability to process information / merchandise through the point-of-sale system.
- It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
- It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
- Lifting 50+ pounds
- This position is non-sedentary.
- Driving a vehicle