claims analyst
Randstad
- Phoenix, AZ
- $18.00-19.00 per hour
- Temporary
- Full-time
shift: First
work hours: 8 AM - 4:30 PM
education: High SchoolResponsibilities
- Follows written procedures and scripts
- Consults with team leadership and peers on case work
- Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed
- Communicates immediately to leadership all obstacles to completing work
- Meets and exceeds departmental expectations for accuracy and productivity
- Contributes subject area expertise to determine processing guidelines and assess if standards have been met
- Utilizes documented team processes to ensure compliance with departmental standards
- Data entry and verification
- Drafts claimant facing communications based on guidance provided
- Communicates directly with claimants by phone or email
- Verifies data and processing requirements and makes corrections as necessary
- Other projects as assigned
- Claims
- Experience level: Experienced