IT Onsite Support - Analyst - External Consultant until December 2024
Union Bancaire Privée
- Genf
- Unbefristet
- Vollzeit
- Manage User Service Requests and Incidents assigned to the team
- Manage Work Orders assigned to the team
- Provide support to VIP's and Trading Room
- Provide support for Video Conference in the meeting rooms
- Configure, install and support PC hardware (desktop, Thin Client, laptop, mobile)
- Hardware management: terminate, dispose of and relocate assets in line with internal policies
- Manage user equipment moves (IT Equipment and LAN connectivity) and update PC hardware inventory tool
- Support of Canon & HP printers; monitoring and coordination of external support intervention
- Manage repair’s activities in relation with external suppliers (Swisscom, Dell, Canon, HP)
- Track software’s assets and ensure full compliance licensing