CPQ System Administrator
Altec
- Saint Joseph, MO
- Permanent
- Full-time
- Participates in application implementations, enhancements, upgrades and functional testing
- Resolves moderately complex issues within a single application without supervision
- Takes ownership of issues and sees them through to resolution
- Understands business processes and related applications
- Managing CPQ attributes, objects, pricing logic, page layouts, workflows and approvals
- Ability to write and understand simple code, functions and expressions to build out logic and rules with CPQ
- User support for CPQ system
- Assisting in roll-out of new features
- Training for end users of the CPQ system
- Documentation for the CPQ system
- Setting up the UI for our technical sales representatives, as well as account managers
- Making changes to ensure system is working in an optimal manner
- Understand the features getting released, evaluate business feasibility, plan and execute upgrades, patches and enhancements
- Setting up & managing users
- Releasing functionality into the production environment and understand impacts to other teams.
- SME for CPQ system with a wholistic view of entire system to ensure a change in one area of the tool does not break functionality in another area
- Testing CPQ functionality
- Strongly contributes to an Agile team
- An ability to work independently and display judgment in prioritization of work
- High School Diploma or GED required
- Bachelorâs degree in related discipline with two years of relevant work experience strongly preferred, but consideration may be given to an exceptional candidate with six years relevant work experience
- At least two years of relevant work experience required
- Good analytical, verbal and written skills required
- Participate in continuous improvement events
- Maintain company confidentiality
- Interact with users for system clarifications and requirements
- Write system and process documentation
- Provide user support for Altec associates via phone, email and in person
- Willingness to work outside standard business hours to resolves issues or complete special projects
- Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
- Remain highly adaptable
- All other duties as assigned.
- Must be willing to travel as needed to perform job duties up to 25%
- Medical, Dental, Vision and Prescription Drug Program
- Retirement 401(k) Traditional or Roth Program Options with Company Match
- Vacation and Holidays
- Parental Leave
- Short Term and Long Term Disability Leave
- Flexible Spending Accounts
- Tuition Assistance Program
- Employee Assistance and Mental Health/Substance Abuse Program
- Life Insurance, Accidental Death and Dismemberment Insurance
- Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
- Additional Wellness Programs and Rewards Available
I/SSt Joseph, MO
I/S
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