Inside Sales Coordinator
Guardian Glass
- Katowice, śląskie
- Stała
- Pełny etat
- Acts as a primary point of contact for any client inquiries related to business
- Develops trustful relationships with clients ensuring continued Guardian supplier relations
- Ensures a seamless satisfactory customer experience across all sales channels
- Ensures the correct products and services are delivered to customers in a timely manner
- Resolves customer account enquiries in a timely and satisfactory manner in close collaboration with the Order Fulfilment Team
- Anticipates customer needs and can identify value added business opportunities
- Establishes mutual beneficial outcomes in client relationship through service activities, all in close collaboration with internal stakeholders
- Expands the relationships with existing customers by proposing solutions that meet their objectives
- Identifies opportunities to upsell and cross sell additional products ensuring customers always receive maximum benefits offered by the business
- Fluent in German, both written and spoken
- Proficient in English, both written and spoken
- Previous experience within an Inside Sales or Customer Service role is desirable
- Strong communication and interpersonal skills with an aptitude of building relationships
- Effective organizational skills
- Problem-solving and negotiation skills
- Must be proactive, customer focused, and results oriented
- Good PC skills in MS Office
- Ability to effectively question or challenge the status quo
- Bachelor's degree
- Efficient, accurate and focused to detail
- Multitasking and with good organizational skills
- Entrepreneurial person who is business minded
- Highly motivated
- Adapts well to unexpected change
As one of the world's largest and most respected glass companies, Guardian Glass is changing in the way people think about glass. We're finding the ways to make glass larger, more energy - efficient, more transparent, more insulating and just smarter. And our work does not just stay in the lab. It becomes the world's tallest buildings, millions of homes and the massive amount of energy saved when the right windows are installed. At Guardian Glass, we are taking one of Earth's simplest materials - sand - and turning it into a key building block of tomorrow.
As part of Guardian Glass Finance organisation, this role supports the Europe Controller's capability and is based in the office in Katowice, Poland.The key essence of this role is to facilitate virtuous cycles of mutual benefit within the finance capabilities through a combination of strong communication
and analytic skills.What Do We Offer
- Flexible working time
- Private medical health care
- Life insurance
- Sport card
- Fruits and snacks at the office
- Team building events
- Internal and external trainings
- Work in Principle Based Management environment, where we promote honesty and respect, we prefer self-reliant employees with initiative over micromanagement, we openly share the knowledge and expect employees to be eager to learn