Restaurant Supervisor
Columbia Hospitality
- Lenox, MA
- Permanent
- Full-time
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
The Brass Tacks
- Supervises personnel employed in the Food and Beverage Department. This includes scheduling, training, motivating employees daily
- Assist service team on the floor, take and serve orders if necessary and assist with wine service. (International Sommeliers guild Wine Fundamentals 1 or 2 preferred)
- Facilitates sales/customer service/operations interface daily
- Supervises division activities, overseeing daily operations of all F&B outlets
- Ensures profitability, efficient operations and adherence to established safety and quality standards daily
- Inventories supplies and beverages and maintains accurate inventory records monthly
- Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed
- Administers state liquor laws as they pertain to operations daily
- Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers
- Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests
- Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded
- Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly
- 2+ years lead or supervisory experience and/or training in comparable food service operation
- The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public
- Computer knowledge including Word, Excel, Outlook, and POS system(s)
- Must be flexible and able to perform multiple tasks and work in stressful situations
- Necessary State Food Handler’s License and Liquor Serving Permit