HEALTH, SAFETY AND SECURITY MANAGER, Global Operations
Boston University
- Boston, MA
- Permanent
- Full-time
- Manages the Travel Risk Management System, which includes, but is not limited to:
- Oversight of global travel registration, including system uploads, distribution of information to the community, and registration support for travelers
- Managing access, data, reports, analysis, alerts and related processes for the seamless operation of the system
- Maintaining and working to improve the tool for both end-user ease of use and reporting needs; producing regular and ad-hoc reports to track University travelers;
- Acting as primary contact and liaison with System vendor for service issues, upgrades, etc.
- Maintains data on and prepares reports of incidents abroad; in partnership with Data Analyst and Associate Director, HSS, identifies and monitors trends in incidents affecting BU travelers.
- Prepares reports and briefings as needed.
- Actively and continuously monitors world events and international health, safety and security conditions with the potential to impact Boston University activities abroad in collaboration with the Associate Director, HSS
- Contributes to review of academic unit program proposals through analysis and assessment of health, safety and security risks and mitigation plans for proposed programs to inform program approval
- Works directly with student organizations and other units to plan and execute safe international activities
- Travels periodically to conduct Study Abroad health and safety site assessments
- With the Associate Director of HSS, provides administrative support to the Global Travel Risk Assessment Committee (GTRAC).
- Assists in the development, implementation and communication of Health and Safety policies/procedures for the University community. Responds to questions related to policies and procedures from all levels throughout the organization.
- Develops training and media for disseminating and tracking Health, Safety and Security tools and information to students, faculty and staff
- Delivers health, safety and security training to students, faculty and staff in-person and in digital format
- Participates in outreach to the BU community to pro-actively provide pre-travel support
- Participates in professional organizations, including occasional travel to conferences and seminars.
- Staffs an emergency phone on a rotating basis with other HSS Team members for emergencies involving BU travelers abroad; emergencies can and often occur outside of regular business hours.
- Serves on the Safety Management Team and acts as incident commander or other roles as assigned or needed in emergency situations.
- Works with the Associate Director and the Safety Management Team to ensure that Boston University’s response to overseas emergencies are carried out appropriately and efficiently, and that after-action meetings and reports are completed in a timely manner.
- BA/BS required, Graduate degree preferred
- 5 years of professional experience in international education, international risk management, or student life
- Experience working directly with undergraduates preferred
- Counseling training desirable
- Advanced knowledge of Microsoft Office products or other analytical tools and databases, including Excel, Sharepoint, OneNote and Teams
- Demonstrated ability to work collaboratively with others
- Strong verbal and written communication skills
- Strong analytical, problem solving and project management skills
- Proactive and results-oriented
- Willingness to travel on short notice if necessary.
- BA/BS required, Graduate degree preferred
- 5 years of professional experience in international education, international risk management, or student life
- Experience working directly with undergraduates preferred
- Counseling training desirable
- Advanced knowledge of Microsoft Office products or other analytical tools and databases, including Excel, Sharepoint, OneNote and Teams
- Demonstrated ability to work collaboratively with others
- Strong verbal and written communication skills
- Strong analytical, problem solving and project management skills
- Proactive and results-oriented
- Willingness to travel on short notice if necessary.