Senior Sales Manager of Small Business Banking
First National Bank
- Pittsburgh, PA
- Permanent
- Full-time
Business Unit: Small Business Banking
Reports To: EVP of Small Business BankingPosition Overview:
This position is primarily responsible for establishing banking relationships with small business banking customers in and around the Bank and managing a business development team. The incumbent supervises and cultivates the business development team to maintain and grow the small business balance sheet and develop and enhance customer relationships.Primary Responsibilities:
Manages assigned Business Development Officers. Serves as a sales coach utilizing consultative conversation, needs assessment forms and role playing. Participates on joint calls with Business Development Officers and other lines of business partners.
Dispenses advice and monitoring in setting goals and objectives, monitors and recommends adjustments in direction as needed and evaluates the performance of direct reports.
Helps develop, maintain and grow the assigned team’s client base. Attracts own client base through centers of influence and community involvement.
Coordinates and implements a customer service and relationship building program that trains Business Development Officers to develop a complete financial relationship with the customer.
Promotes the Trifecta (business, personal, employer deposits), establishes partnerships for mentoring Business Development Officers and Branch Managers with Regional Banking Executives and Market Managers.
Has experience as a differentiator within the corporation or another institution in terms of market knowledge, production, experience and leadership.
Sustains relevant relationships with the business and professional community to enhance business opportunities and promote a positive Bank image.
Conducts and participates in meetings or on committees as needed.
Ensures team and personal credit quality.
Refers business opportunities to business partners at Wealth Management, Insurance, Treasury Management and Commercial Lending.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Education:
BA or BSMinimum Years Experience:
10Special Skills:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in banking industry and in a sales leadership role.Special Licenses and Certificates:
N/APhysical Requirements:
N/A