Job Description:Your RoleThe Physical Platform Engineer, Consultant will report to the Productivity Engineering Manager. In this role you will manage development, automation, and engineering delivery of the Windows platform end to end, from OS engineering, configuration down to application management and drive to an endpoint modern management vision.Your WorkIn this role, you will:
Operate as subject matter expert and thought leader in physical client platform and supporting technologies
Carry out operational, strategic activities, and change management of all impact and risk levels.
Engage in Incident Response, Audit, and Disaster Recovery practices. Directs remediation work as required internally.
Participate and represent physical client platform within the organization at architectural, design, engineering engagements, and project efforts.
Define, publish, and maintain physical client platform standards, and operational documentation. Maintain awareness of current direction and changes in related technologies.
Lead proof-of-concept and prototyping efforts in both an infrastructure design and engineering capacity - collects, analyzes, and documents results; produces summaries and recommendation.
Perform unit testing of packages, application configurations, images and configuration performance using manual and automated testing tools
Lead improvements based on technology, best practices, or changing requirements
Serve as 3rd level support for all client related issues in keeping with the organization's incident and problem management escalation procedures
Qualifications:Your Knowledge and Experience
Requires a bachelor's degree or equivalent 7 years of experience
Proficient knowledge of endpoint management solutions such as MS Systems Center (SCCM), Intune, MDM, JAMF, MS SQL Reporting, MS Bitlocker, MS Windows Server, print management.
Proficient knowledge of Windows Client OS deployment, management, and troubleshooting
Advanced knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, ThinApp, among other related and supportive technologies
Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others
Strong development skill, scripting and programming experience in languages such as VBscript, Powershell, and .NET (VB, C#) with a focus on automation
Working experience with MS Intune, Autopilot and MS Azure AD and Modern Management for endpoint
Strong analytical and problem-solving skills
Pay Range:The pay range for this role is: $ 118800.00 to $ 178200.00 for California.Notes:Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.#LI-FB1About the Team:Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!Our Values:
Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model:Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.Two ways of working: Hybrid (our default) and office
Hybrid - In a business unit approved office a few times per year to 3 days per week, on average
Office - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an “Essential Role,” the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
Physical Requirements:Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.Equal Employment Opportunity:External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
