Lead - Care Coordinator (Supervisor)
Always Best Care Senior Services
- Honolulu, HI
- Permanent
- Full-time
- Manage sales team
- Demonstrates excellent selling skills
- Communicates effectively and proactively
- Demonstrates effective organizational skills
- Accepts direction and guidance
- Demonstrates competitive spirit
- Goal and career orientated
- Professional dress and demeanor
- Demonstrates leadership qualities
- Inherently courteous and polite
- Able to treat clients with the highest level of respect and professionalism
- Takes on additional responsibilities and assignments willingly
- Takes pride in Always Best Care and the services and programs ABC represents
- Shows respect to ABC employees and customers
- Establish and maintain customer relationships and provide the highest quality customer service.
- Meet or exceed established sales targets.
- Conduct presentations and/or staff in-services to community groups and professional staff.
- Participate in health fairs, awareness days, etc.
- Join and attend area networking and chamber groups.
- Seek, develop and participate in marketing opportunities in the community.
- Establish working rapport with health care professionals in the territory.
- Monitor program growth through tracking marketing success.
- Provide complete and concise activity reports to management.
- Assist in assuring continued customer service support by answering customer inquiries as required.
- Perform other related duties as assigned.
- MINIMUM OF TWO YEARS OF EXPERIENCE OR TRAINING IN THE HOME CARE INDUSTRY OR INDUSTRY CLOSELY RELATED TO PERSONAL CARE OR HOMEMAKER SERVICES, OR WHO POSSESSES A A PROFESSIONAL LICENSE SUCH AS A RN, LPN, LSW, PT OR OT.
- Demonstrate exceptional interpersonal skills, multi-tasking and problem solving.
- Present well to clients and peers.
- Demonstrate working knowledge of health care in home and institutional setting.
- Comfortable with closing/asking for business.
- Excellent telephone communication skills, basic knowledge of office and typing skills, good writing & creative skills, good organizational and problem solving skills.
- Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Always Best Care environment.
- A basic understanding of medical terminology relating to the senior population and rehabilitative care; be willing to obtain certifications that will make the candidate more knowledgeable about Health and Safety programs within the first 6 months of hire.
- Requires a valid driver’s license, reliable transportation and insurance.
- Group Presentation Skills.