Director of Strategic Partnerships - Healthcare +
Aramark
- Chicago, IL
- $103,000-181,000 per year
- Permanent
- Full-time
- Growth opportunity and retention risk identification through the application of the Performance Management Dashboard (PMD). Strong and consistent proficiency in the use of RADAR, Strength of Sale, and other key Sales process tools. (VOC) Voice of the Customer
- Building relationships base on trust & credibility with key decision makers to understand organizational dynamics of key customers through wiring and client Segmentation mapping
- Client value communication initiatives including but not limited to Account Growth Plans (AGP), Strategic Update and Performance Reviews (SUPR) and Client Business Reviews (CBR), client-based professional organizations and conferences and thought leadership opportunities.
- Drive Base Business and Vertical Growth that focuses on Challenging Clients to think differently through relevant insights, coaching our respective support teams to drive growth and accountability, and executing our Growth model in accordance with Aramark financial standards and with the necessary discipline and rigor required.
- Ensure delivery of client expectations within contract portfolio through comprehensive account review processes, at least quarterly for key customers and in partnership with the operational leaders
- Lead the proposal development and presentation processes, and ensure successful execution of contract renewals, change of scope, amendments, or post-contract processes
- Successful understanding of our Five drivers earning our Right-To-Win through Deep Client Understanding, Right Team on the Ground, Pro-active Innovation, Operational Performance and Senior Leader Visibility.
- 3-5 years of Relevant Sales Experience including strategic selling in Major or National Accounts in business-to-business sales or account management organization, preferably 3-5 years in successful key account/client retention role
- Strong presentation skills, written, verbal communication and interpersonal skills. Demonstrated experience with presenting to C-Suite level groups or channel partners
- Commercial awareness of our company processes and common business practices.
- Extremely organized, disciplined, and able to manage through ambiguity & multiple accounts simultaneously.
- Highly driven, with passion for excellence in customer service and customer management with a confident assertive style.
- Effective time management skills including the ability to influence others to a desired outcome.
- Self-Starter with a strong drive for results
- Ability to travel up to 75%
- Bachelors degree