Healthcare Administrative Associate - Home Care - Roanoke Based
Carilion Clinic
- Roanoke, VA
- Permanent
- Full-time
-Facilitates and effectively document communication with insurance providers and clinical staff
-Maintains confidentiality of all PHI (Oral, written or maintained electronically), and adhere to HIPAA guidelines
-Receives authorization and works diligently to meet established timelines
-Works closely with and supports team efforts to accomplish authorization/verification
-Advocates for the patients who insurance denies authorization for services, by filing reconsideration and appeals on behalf of the patientHere is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.As a vital member of our team, you’ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.The Healthcare Administrative Associate job duties include, but may not be limited to the following:
- How You’ll Help Transform Healthcare:
- Greet, screen, and provide service to patients and visitors.
- Process mail, fax, and other documents.
- Maintain multi-line phone system/switchboard.
- Schedule, register, and check patients in/out.
- Maintain medical records.
- Perform data management, spreadsheet functions.
- Run and maintain reports.
- Perform charge entry.
- Process billing documents and research and resolve issues.
- Collect co-payments, deductibles, and other self-pay amounts at time of service.
- Maintain cash box and receipt books.
- High school diploma or GED
- Minimum of two years' experience in a physician office/medical office (preferred)
- Experience with data processing and/or with multi-line telephones (preferred)
- Experience with registration and/or medical insurance (preferred)
- Knowledge of office procedures and equipment
- Effective interpersonal, communication, and teamwork skills
- Automated computer system proficiency
- Excellent organizational and time management skills
Employment Status: Full time
Location: Carilion Clinic Home Care
Shift: Day
Shift Details: Monday-Friday 8a-4:30p with holiday responsibilities
Recruiter: CHRISTOPHER D FITZGERALD
Recruiter Email: cdfitzgerald@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.Equal Opportunity EmployerMinorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender IdentityCarilion Clinic is a drug-free workplace.