Customer Support Engineer

PerkinElmer

İstanbul
Sürekli
Tam zamanlı

1 ay önce

We are aware that fraudulent job offers are circulating on social media. Perkinelmer does not engage in email interviews, does not requests fees payments and only communicates through our secured enterprise management system. Please note that legitimate emails will always come from a 'perkinelmer.com' email address.What is Recruitment Fraud?Recruitment fraud is a sophisticated scam offering fake job opportunities to job seekers. This type of fraud is normally carried out through e-mails or social sites by an individual claiming to be from the company. These fraudsters often request recipients to complete employment forms requiring that you provide your personal identifying information. The scammer may even conduct an "interview" with the job seeker through a virtual conferencing platform and will often request that the job seeker make a payment as part of their fake recruiting process.How to identify Recruitment Fraud?Please note that PerkinElmer DOES NOT:

Send job offers from free email providers such as Yahoo, Google, etc. Some scammers try to use email addresses that have PerkinElmer in the name, such as

, however, these are not legitimate emails. * Present job offers without an employment application, an interview and a discussion with the hiring manager.

Request payments or any type of personal data, such as credit card information, from prospective candidates for employment.
Authorize anyone to collect money or arrive at any monetary arrangement in return for a job at PerkinElmer.
Require background screening on job applicants prior to being interviewed. All background screenings are conducted in accordance with applicable law and at appropriate times during the recruitment process, not prior to an interview.

What to do if you are approached?

Do not send any money or provide any personal information.
Please contact the FBI's Internet Crimes Complaint Center at this link to report the internet scam:

. The FBI's IC3 aggregates criminal events and conducts analyses to prosecute these crimes. CloseDon't ask what's next. Define it. Step up, stand out and make a Statement.KeywordsLocation Search JobsShareCustomer Support EngineerIstanbul Turkey Save for LaterResponsibilities Location Istanbul, İstanbulTR Job ID REQ-052434Why PerkinElmer?Are you ready to be part of the team effort which helps improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that's exactly what you'll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we're a unique team of 16,000+ global colleagues who come to work every day knowing we're making a difference. Through innovation, collaboration, and belief in our mission, we strive to create an inspiring and inclusive culture for our employees, so they can be their best and, together, create a better tomorrow.We are looking for a Customer Service Engineer based in Mamara region of Turkey to deliver the services to customers across the region. The products to be serviced are in the Chromatography product line. He/she will support GC, GCMS, HPLC, LC and LCMS.Although previous experience in this role is advantageous, we will welcome applications from laboratory scientists, with experience in chromatography, considering a change in career. Full product training will be provided.Key responsibilities are:

Execution of field service work, such as maintenance, installation of measuring instruments, device repairs and accessories.
Proper administration and management of a personal and joint spare parts warehouse.
Planning and organization of routine maintenance, qualification and/or calibration.
Consulting for more complex sales processes, also on site at the customer.
Provide best-in-class service to customers by maintaining a high standard of customer service and professional appearance. The Customer Service Engineer is an ambassador for PerkinElmer to the customer.
Customer centered approach, working alongside our clients to support them in holistic and proactive manner.
Orientation of personal working methods towards the achievement of overriding business, group and individual goals.
Contributes to the overall performance of the customer service department by planning ahead, flexibly and efficiently.
Ensuring proper documentation with the correct revision, under the applicable quality system.
Immediate completion of service reports and documentation of working hours/expenses.

Requirements:

Bachelor's degree or equivalent in Electrical or Mechanical Engineering, Electronics, Communication or Chemistry
Ideally 3+ years of service experience but we welcome applicants with experience of using relevant laboratory equipment. Full training will be given.
Willingness to travel up to 50% (Turkey territory)
Valid driver's license
Very good customer service and customer relations
Ideally based in Mamara region of Turkey
Good level of English and Turkish

What we offer:

Full product training locally
Global & diverse company culture
company car & phone
attractive compensation and performance bonus
business, technical, and soft skills trainings
private pension, health life & accident insurance
Meal Cards
modern office facility in Istanbul including parking lot

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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Featured JobsRecently Viewed JobsYou have not recently viewed any jobs.Saved JobsYou have not saved any jobs."PerkinElmer is committed to making the world a better place, from helping improve the environment to the health of people around the world. It is a company with strong values." Elisa Di Vairo, HR Payroll Specialist, Milan, ItalyLearn More »Learn More »We are committed to making a difference in our communities through strategic philanthropy, partnerships and employee volunteerism. Learn More »

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