Key Account Manager - Wireless Infrastructure Bandwidth
Prostaff
- Johannesburg, Gauteng
- Permanent
- Full-time
- Previous key accounts management experience managing distributors / channel partners for connectivity infrastructure services within the telecommunications or wireless or related corporate markets is preferred.
- Previous sales experience having sold solutions or products as well as services to the telecommunications or fibre or microwave and or related industries is preferred.
- Computer literacy is essential with excellent working knowledge of Excel or Pastel.
- The successful candidate must be a team player, managing, driving and assisting channel partners to drive the company products within the connectivity/fibre/microwave and related markets on a national basis.
- A strong understanding of wireless infrastructure technologies and bandwidth services is preferred.
- Ability to think strategically and develop innovative solutions to meet customer needs.
- Previous experience managing key accounts and driving revenue growth through channel partners and distributors.
- Managing, driving and assisting distributors/channel partners to drive the company products within the connectivity/microwave and related markets on a national basis.
- Managing new business revenue (new contracts, upgrades, cross-selling on fibre and MW) with the primary objective of meeting and exceeding pre-determined sales targets.
- Developing and executing strategic account plans to achieve sales targets and maximise revenue growth.
- Building and maintaining strong relationships with channel partners and distributors, serving as the primary point of contact for all sales-related inquiries and support.
- Identifying and pursuing new business opportunities within existing accounts, as well as potential partners and distributors.
- Providing product demonstrations, presentations, and training sessions to partners and distributors as needed.
- Maximising the value of those accounts, by understanding the customer’s needs, providing exceptional service, and identifying opportunities for growth and expansion.
- Attending regular face-to-face meetings and strategic planning sessions with channel partners.
- Building relationships across various silos in channel business with the aim of gaining new revenue streams.
- Reporting customer feedback to the organisation with the goal of improving our product offering.
- Training channel network partners to better equip them to sell their products directly to their customers.
- Managing and resolving client escalations when needing to do so.
- Attending customer events.
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