Home Loan Internal Production - Home Loan Advisor (Fairfield/Vacaville)
Golden1 Credit Union
- Fairfield, CA
- $29.81 per hour
- Permanent
- Full-time
- Originate home loans by maintaining exceptional service levels and product knowledge. Discuss our home loan products and programs via phone, email or in person.
- Work with branch management and staff to educate and strategize to increase home loan production from our members.
- Work with branch management to develop market strategies to drive new membership and home loans to the credit union.
- Work with realtors and other business partners in the market their assigned branches are located.
- Maintain membership in realtor groups and attend business development events such as mixers, local fairs and any other event that can build the home loans brand and production.
- Obtain and analyzes pertinent financial and credit data. Provide initial assessment of the loan and product qualifications.
- Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including, RESPA, HPML, HOEPA, HCML, HMDA, Fair Lending and bank secrecy and anti- money laundering laws appropriate to the position.
- Monitor home loan pipeline to ensure loans are attended to promptly, efficiently and accurately to the established home loan pipeline standards.
- Negotiate with members on counter offers or communicate declinations when their initial request cannot be met due to program limitations such as maximum loan-to-value, debt-to-income, valuation, reserves, etc. Demonstrate the ability to delicately handle difficult situations while maintaining complete professionalism.
- Interact with other advisors and fulfillment staff to ensure proper procedural compliance, team collaboration and atmosphere.
- Consistently notate conversations with member in LOS to ensure proper communication.
- Additional duties as assigned by Management.
- Effective oral and written communication skills required to interact with members, branches, contact center staff and other outside contacts on the telephone, e-mail or in-person.
- Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
- Effective technology and reporting skills are required to direct and mange origination activities.
- INTERNAL: All levels of Staff/Management/Members/Third Parties.
- EXTERNAL: Realtors/Vendors/Organizations/Select Employer Groups/Other Business Partners.
- EDUCATION: Successful completion of High School curriculum , or equivalent work experience is required.
- EXPERIENCE: 2 years or more of mortgage loan origination experience.
- KNOWLEDGE/SKILLS:
- Exceptional member service and member relation skills.
- Strong credit analysis and general financial analysis.
- Current working knowledge of the mortgage industry.
- Full knowledge of FNMA/FHLMC-Secondary Market and FHA
- Strong oral and written communication skills.
- Advisory and consultative home loans skills.
- Working knowledge of financial calculators, personal computer, copier, facsimile, etc.
- Prolonged sitting throughout the workday with occasional mobility required.
- Corrected vision within the normal range.
- Hearing within normal range. A device to enhance hearing will be provided if needed.
- Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
- Occasional bending and stooping, as may be required to accomplish work
- MLO Registration required: An individual in this position has been determined to be a Mortgage Loan Originator as defined by the S.A.F.E Act and whose responsibilities include taking applications and discusses terms or negotiates rates on loans secured by real property.
- A valid California driver's license and a clear driving record are required