Student - Student Involvement Staff Assistant (Online Honor Societies)
Southern New Hampshire University
- New Hampshire
- Permanent
- Part-time
- Monitoring/managing shared department inboxes
- Forwarding all correspondence into the university’s customer relationship management tool (Unify) and closing out the case in Unify.
- Greet visitors to the office (campus) or SNHUconnect (online), assisting with requests and questions.
- Assist with clerical duties which includes answering online honor society questions both via email and phone, data input, filing, sorting honor society regalia, attending to the SNHUconnect honor society pages, etc.
- Assist with large departmental projects and programs throughout the year, including Honor Society Recruitment Cycles, Honor Society Recognition Ceremony, Opening Weekend, Involvement/Engagement Fairs, Fall Leadership Conference, Homecoming Weekend, LEADS Conference, Penmen Pursuits Awards, Leadership Awards, and Orientation
- Must be able to lift/carry approx. 25lbs. Campus driver approval will also be needed.
- Perform other duties as assigned
- Collaborates/works alongside the Assistant Director of Online Honor Societies, performing other duties as assigned.
- Provide excellent customer service
- Must be self-motivated and able to work independently in difficult situations with little supervision
- Maintain a positive attitude during all shifts and be a role model for peers
- Arrive at all shifts on-time and stay until the end of the shift
- Wear appropriately designated and provided attire (campus)
- Create and support an inclusive community
- Attend monthly staff meeting with supervisor and employee appreciation events
- Must be an enrolled student
- This position is available for Work Study students only
- Community: Fostering a sense of belonging through intentional engagement opportunities
- Continual Improvement: Assessing and evaluating to strive for personal and programmatic growth
- Inclusivity: Providing opportunities for the diverse needs and interests of our community
- Integrity: Operating in a manner marked by honesty and authenticity
- Teamwork: Cultivating an atmosphere of supportive interdependence