Customer Service Representative - Lee Convenient Care - Bonita Health Center - 3, 12-hour shifts

Memorial Health System

  • Bonita Springs, FL
  • $15.64-18.75 per hour
  • Permanent
  • Full-time
  • 2 months ago
Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Bonita Springs FL 34135Department: LPG Convenient Care - BCHCWork Type: Full TimeShift: Shift 1/6:45:00 AM to 5:15:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummaryHaving a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
  • You will travel between Bonita Health Center, Page Field on US 41, and Metro Outpatient Center On Metro Parkway.
  • Bonita has hours of 6:45am to 5:15pm
  • Metro has hours of 8am to 8pm
  • Page Field has hours of 7a-7p
  • You will work every other Saturday + Sunday and will have variable weekdays.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducational Requirements Degree/Diploma Obtained Program of Study Required/
Preferred and/or
High School Diploma or Equivalent RequiredExperience Requirements Minimum Years Required Area of Experience Required/
Preferred and/or
Less than 1 Year Clerical/Administrative Required and
Insurance Preferred or
Customer Service PreferredAdditional Requirements1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure Requirements Licenses Required/
Preferred and/or
Not RequiredCertifications/Registration Requirements Certificates/Registrations Required/
Preferred and/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.US:FL:Bonita Springs

Memorial Health System