Entry Level Customer Service
Integrity Marketing Solutions LLC
- Cuyahoga Falls, OH
- $700-1,200 per week
- Permanent
- Full-time
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Oversee assigned client and account relationships
- Process orders with high level of accuracy
- Ensure compliance with plan provisions, resolve service issues
- Escalate any service issues or complaints
- Document all customer interactions
- Meet personal and team quotas
- Attend training to maintain up-to-date skills and knowledge
- Maintain a positive representation of the company and associated brands at all times
- Work in a team environment
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent verbal and communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to manage time effectively