We are looking for an Operations Coordinator who can manage supply in Paraguay, which means training and coaching hundreds of drivers. This is one of the key roles in Bolt in any city.RidehailingAsunción, ParaguayAbout usWith over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!About the roleYour daily adventures will include:Support all Bolt's business operations in ParaguayOnboard new drivers to Bolt's platform - training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the processInitialize training for fleet partners to ensure a high-quality serviceDevelop and execute strategies to keep the churning rate at minimum levelsAnalyse data - you will monitor our engagement, quality, and utilization metrics and ensure a great experience for our users and driversSupport our fleet partners, acquire new partnersKeep high-quality customer support for driversHelp us launch new products in the cityAbout you:You have up to 2 years of experienceYou have a data-driven analytical mindset (Excel skills are a plus)You're a hustler, not stopping after 20 obstacles a dayYou have excellent spoken and written English and Spanish, any other language is a plusYou're passionate about new technologies and ride-sharingExperience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above!Why you'll love it here:Play a direct role in shaping the future of mobility.Impact millions of customers and partners in 500+ cities across 45 countries.Work in fast-moving autonomous teams with some of the smartest people in the world.Accelerate your professional growth with unique career opportunities.Get a rewarding salary and stock option package that lets you focus on doing your best work.
