Job Summary Introduction We are currently looking for a Front Desk Customer Service Person. In this role, you will be a vital part of our team, responsible for providing exceptional customer service and effectively managing various aspects of customer interactions. Duties & Responsibilities 1.Handle most customer queries from the Customer Care department Contact clients to verify addresses if incorrect on the Master Product Availability (MPA) system Communicate with clients regarding substitutions when stock is unavailable 2.Clear the previous day's dashboard in the morning if necessary 3.Strive to achieve hub targets, including dispatch efficiency, error reporting, and minimizing temporary driver usage 4.Assist in pulling loads during the day Manage all substitutions in the system Perform Front Desk administrative duties in case of leave or days off by another team members Desired Experience & Qualification Previous experience in a customer service role is a must Excellent communication and problem-solving skills Strong organizational skills and attention to detail Ability to work in a fast-paced environment Flexibility to accommodate occasional schedules Proficiency in written and verbal communication. Package & Remuneration Salary: R10,000.00 - R19,000.00 per month base on experience Please send your CV to mafoko.hiring @ gmail.com IF YOU DO NOT RECEIVE ANY FEEDBACK FROM US IN 8 WEEKS, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL