Head of Compliance

• All compliance risks are efficiently and effectively assessed, mitigated and controlled.
• AIA Vietnam operates in compliance with local regulation and Group Policies/ Standards.
• A culture of ethics and compliance is developed and maintained.

• Develop strategic relationships with Leadership team/ Senior Management Team and advise them of emerging/ significant compliance matters that require their attention or action. Proactively anticipate or help the business plan for changes in the compliance and regulatory environment.
• Create a supportive compliance and ethical culture with an appropriate control environment. Develop plan to ensure continued improvement in compliance culture of self-identification of issues, and appropriate monitoring processes to mitigate compliance risk.
• Be a transformation leader to strengthen AIA Vietnam compliance risk management by being forward looking, adopting and leading change, collaborating on compliance standard processes, using on technology solutions to improve compliance controls.

• Advise on and providing credible challenge to the Department’ compliance with relevant laws, regulations, and compliance policies.
• Work with Departments to resolve major breaches and violations of compliance regulation & policies, and internal/ external reporting when required.
• Provide compliance tool to support Department to be aligned with regulation and Group policies.
• Stay ahead of changes in the regulatory environment and analyze the business impact of regulatory changes. Ensure that new regulations are included in the inventory of applicable laws and regulations maintained, and that business operations controls/ process are updated accordingly.

• Maintain, update and communicate compliance policies and procedures.
• Lead the ongoing monitoring and testing of the controls related to key compliance risks and recommend and implement control improvements when control deficiencies are identified.
• Maintain an effective early warning indicator system to lead conduct and fraud risk.
• Identify and communicate results of compliance risk assessments, compliance-identified issues, and control concerns to appropriate senior management/ Committees.
• Stay ahead of regulatory examination findings to address control weaknesses identified by regulators.
• Monitor the governance process for compliance incident, whistleblower, fraud.
• Lead and conduct ongoing training to departments to reinforce the importance of the ethics and compliance program and the applicability of the compliance policies and procedures.

• Implement development plan to ensure team members have relevant technical and communication skills
• Provide team members with on-the job guidance, feedback and mentor.

• Bachelor’s degree holder in appropriate field (e.g. Accounting, Economics, Risk Management, Business Management or Law) with 10 to 15 years validated work experience in the financial industry handling compliance and/or controls, and at least 5 years in a senior role.
• In-depth understanding of the insurance business or financial services.
• Excellent command of English and Vietnamese, interpersonal skills, including the ability to prepare and conduct presentations and communications with senior and executive management.
• Possess strong leadership, mentor and influencing skills; strong business sense; effective change management skills; problem solving and decision-making skills.
• With high level of integrity and ownership and accountability for results.
• Technology driven to increase efficiency of operation.

AIA