Assistant Manager Branch Operations

HSBC

  • Ernakulam, Kerala
  • Permanent
  • Full-time
  • 16 days ago
Job description Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Business Descriptor: We are currently seeking an experienced professional to join The Global Asset Management team. Principal Responsibilities 1. Accepting financial and non-financial transaction and sending to RTA for processing 2. Handling request or queries from walk in investor's or Distributors 3. Handling customer complaints and providing resolution by co ordination with RTA 4. Act as a back up for institutional servicing in the absence of designated service staff These activities can be managed only with in-person presence in the location (Cochin ISC) and cannot be managed from offshore location Requirements A good understanding of mutual fund/security markets Good verbal and written communication, team and interpersonal skills The inclination to work in a client facing role, with a bent of mind for 'service' Ideally a post graduate / minimum 2 plus years of experience in a client-facing role involving Service, Query Handling Knowledge of local language will be an advantage The location for this role is Cochin Additional Information . Useful Link Link to Careers Site: Click You'll achieve more when you joinHSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Global Asset Management (India) Private Ltd

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