Air Export Coordinator

Ottimo Resources

  • El Segundo, CA
  • Permanent
  • Full-time
  • 2 months ago
We are looking for a positive and professional Logistics Customer Service Representative to join our team in Los Angeles, CA! A leading freight forwarding company within the perishable goods industry is seeking an eager and outgoing team member to join their expanding organization!As a Export CSR your main priority will be providing excellent customer service while processing orders, entering data, and maintaining continuous communication with clients and staff members.Related specific responsibilities will include:
  • Provide customer service via email and phone
  • Impute and process orders within provided system
  • Update dealer information within company database
  • Answer all customers’ questions and provide relevant information
  • Track and trace freight shipments for customers/clients
  • Assist with light accounting tasks
  • Processing international export documents
  • Booking air space with airlines
  • Communicating status of booking with customers
  • Work directly with warehouse and drivers to ensure our customers' needs are met
  • Perform general clerical duties
Qualifications:
  • Minimum 1 years of customer service and clerical experience
  • Minimum 1 year of Excel and Word experience
  • Logistic experience is a PLUS
  • Must be able to work independently with minimal supervision
  • Eligible to work in the US and pass TSA background check
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Ottimo Resources