Medical Receptionist
Pediatric Associates
- Palatka, FL
- Permanent
- Full-time
- Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments.
- Verify patient insurance through Batch Eligibility or on demand. Contact patients whose insurance is not active, or PCP is not appropriate.
- Post patient charges and payments. Complete charge and payment reconciliation.
- Scan and upload documents in Document Management system.
- Sort and deliver mail and PA documents received by courier. Maintain clean work area and patient waiting area.
- Participate in staff and educational meetings.
- A minimum of 1 year experience in a medical office setting preferred.
- Upon hire, and for the duration of the employment period, driverâs license must be active and valid.
- Ability to learn & practice Pediatric Associate procedures, policies, and protocols.
- Requires proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents.
- Ability to read, comprehend, follow oral and written instructions.
- Knowledge of computer and medical terminology desired.
- Interact effectively, supportively with staff & maintain a professional working relation.
- Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner.
- Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise.
- Use good judgment & maintain patient confidentiality.
- Must be able to file alpha and numerically.
- Requires experience in using a computer system, scanner, printer, fax etc.
- Patient-facing
- May rotate working in the office and remote/telework.
- Indoor Work
- 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
- Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable.
- Operating Computer
- Reach Outward
- Manual Dexterity
- Reach Above Shoulder
- Lift/Carry 10 lbs. or less.
- Standing
- Sitting
- Vision
- Sense of sound
- Sense of touch
- Sense of Smell
- Ability to wear Personal Protective Equipment (PPE).