Brewery Emporium / Retail Store Manager

• Oversee and manage all staff in the brewery store including but not limited to recruiting, hiring, discipline, promotions, status changes, separations, training, scheduling, and continuous performance feedback
• Create schedules and provide training for brewery store staff
• Assess monthly inventories and provide inventory management using our POS system to include planning and stocking ensuring accuracy and accountability
• Complete opening and closing functions and paperwork
• Complete front and back-end operations
• Provide excellent customer service and ensure that all guests feel welcome and are given a responsive, friendly, and exceptional service at all times, including educating and informing customers on our beer, history and products for sale
• On a weekly basis, review timecard missed punches and correct as needed, edit, and print beer menus, and enter invoices pertaining to inventory for beer, retail and POS
• Maintain a working knowledge of beer and brewing in general, specifically knowledge of Firestone Walker’s beers
• Maintain order and cleanliness at all times, especially during busy days
• Fill in where needed to ensure efficient operations and guest service standards are met
• Enforce employer’s rules and personnel policies and complete administrative and human resources paperwork in an organized and timely manner
• Organize retail operations and partner with the management on responsibilities regarding merchandise for the Paso Taproom and Visitor Center
• Plan and oversee in-store promotional events and/or displays for all three locations
• Empower staff toward maximum performance results
• Communicate effectively with corporate management, location management, warehouse team, and staff
• Analyze sales and revenue reports and work with corporate management on forecasting
• Provide for the safety of employees and property
• Ensure store fulfills all legal health and safety guidelines
• Other duties as assigned

• Associates Degree and 3 years of prior experience in retail management, preferable in a similar brewery store setting
• Self-motivated, organized and goal oriented
• Ability to respond to common inquiries or complaints from customers and management
• Ability to communicate and present information effectively before all levels of employees and management
• Strong customer service skills
• Ability to teach/train others
• Ability to lead by example and strong interpersonal skills
• Ability to start and finish tasks in a timely manner or oversee employees that are performing tasks
• Ability to manage and multi task in a fast-paced environment
• Ability to work weekends and holidays

• Competitive pay rate for an experienced individual with the right skills.

• Salary Range: $27.00-32.00/hour
• An excellent benefits package including:

• 100% paid premiums for employee including medical, dental, vision, & life insurance
• Accrued PTO (rate of 13 days per year)
• Paid Sick Leave (48 hours max usage per year)
• 401(k) retirement plan including company paid profit sharing & 4% matching
• 10 paid holidays per year

Firestone Walker