Senior IT Cyber Security Engineer

• Provides 3rd level support and troubleshooting for issues escalated from more junior engineers on installed technical solutions. Lead or participate in SWAT teams involving mission critical applications.

• Supports first, second and third level operational support for production systems, when necessary

• Leads in the evaluation of new technologies relative to their domain(s) and makes strategic recommendation.

• Implements recommendations to ensure optimal performance and reliability for mission critical and global enterprise systems.

• Works independently to design environments of increasing complexity and scope. Contributes to design specifications for cross system environments. Provides guidance to the Architecture Technical Reference Model (TRM and Guardrails within the technical expertise

• Reviews and ratifies standard operating procedures and flowcharts to support processing logic. Assists other team members with tackling support. More complex work with third parties, vendors, and partners. Leads practical improvements to support processes where efficiency is lacking.

• Typically addresses challenges that Associate Engineers and Engineers require support in addressing or investigating.

• Functions independently and receives limited direction. Work in progress is reviewed as required.

• Drives resolution of escalated issues. Escalates issues to the appropriate party when required.

• Provides mentorship to other team members and guidance to those inside and outside immediate team e.g. supports the development of engineers. Fosters team collaboration and may direct the work of others.

• 6+ years of related experience

• Knowledge of information security standards and best practice

• Good knowledge of associated compliance regulations

• Experts in multiple facets of the technology platform can independently evaluate and drive resolution of all problems in their core competencies.

• Possesses a thorough understanding of the current technology environment.

• Maintains and extends expertise in own domain while also developing knowledge of emerging technologies and other related technologies.

• Develop and drive standards for all layers of Cybersecurity (i.e. people, process, technology).

• Strong attention to detail

• Excellent verbal and written communication skills

• Excellent interpersonal skills

• Effective time management and organizational skills

• Work independently as well as in a team environment.

• Analytical and problem-solving skills

• Maintain confidentiality.

• Handle multiple projects simultaneously within established time constraints.

• Proficient computer skills, including experience with Microsoft Office Suite, internet.

• Perform under strong demands in a fast-paced environment.

• Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect.

• Display empathy, understanding and patience with employees.

• Respond professionally in situations with difficult employee issues or inquiries.

• Moderate domestic travel, and occasional international travel.

• Flexible and willing to work extended hours when necessary.

• Health, Dental, Vision, Employee Assistance Program

• Paid Vacation, Holidays, and Your Birthday off

• Generous Employee Discount on home furnishings

• Professional Development Opportunities

• Ashley Wellness Centers (location specific) and Medical Tourism

• Telehealth

• 401(k) and Profit Sharing

• Life Insurance

• Honesty & Integrity

• Passion, Drive, Discipline

• Continuous Improvement/Operational Excellence

• Dirty Fingernail

• Growth Focused

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