Position: IT AdministratorLocation: Taipei, TaiwanThe IT System Administrator for Taipei Studio will be responsible for the administration and maintenance of all Pole To Win (PTW) end user support, corporate servers, network infrastructure and desktop systems for Taipei Studio. The candidate who fills this position will manage a local vendors, collaborate with international colleagues in English and be responsible for supporting all aspects of PTW’s IT domains, servers, networks, desktops and operations at the locale as part of the PTWI corporate computing infrastructure. The candidate will work within the globally dispersed Global Technology & Information Security team and report to Head of IT Asia.The successful candidate will have prior experience working with user support technology in medium/large organization and have solid knowledge of IT service management and Information Security practices and methodologies.DUTIES AND RESPONSIBILITIES:· manage, test, and monitor corporate computing environment including but not limited to:o Active Directory Serviceo Network Routers, Switches, Security Appliances, and Wireless Access Pointso Office 365 setup and administrationo Manage AWS VPCs, VMWare and Hyper-V virtual environmentso Mobile Device Managemento Two-Factor Authentication and User Account Administrationo Data integrity and backupo Firewall, IDS/IPS systems, E-mail and Content filtering systemso Windows/Apple/Linux Servers and Desktops· Vulnerability and Penetration testing using tools such as Qualys· Basic Knowledge of network routing and redundancy principles and practices in a multilayer network.· Experience with basic administration and troubleshooting Fortinet firewalls.· Management of the Office 365 environment including Office, Exchange, SharePoint and Teams.· As a team with other IT staff members, provide support coverage for other studios where possible.· Ensure Information Security controls are implemented and adhered to.· Contribute to the implementation, revision of the Information Security Management System (ISMS) as it relates to PTW’s InfoSec programs.· Support the objectives of the Global Technology & Information Security department.The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation, if required, so that qualified employees can perform the essential functions.RequirementsQUALIFICATIONS:Required experience in the following areas:· 5 years’ experience as IT administrator of Technology and information security· Bilingual in Chinese and English.· 3 years’ experience Windows PC build, all aspect of onboarding/offboarding activity. MCSE certifications preferred· 3 years’ experience in technical support/contact center environment with helpdesk responsibility, Office 365 and PowerShell scripting experience preferred.· Knowledge in TCP/IP Networking (Structured cabling, patching and basic network device configuration). CCNA preferred· Windows server administration experience including Active Directory, DNS, DHCP, FTP, Certificate Services, and NPS.· Strong analytical, interpersonal, communication (written and verbal) and organization skills required.· Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision.· B.S. CS, EE or related technical degree. Equivalent experience will be considered.WORKING ENVIRONMENT:Professional corporate office environment, Contact Center/ Software QA StudioBenefitsCompetitive SalaryDynamic and entrepreneurial cultureVideo games focused environmentThe opportunity to work with video games pioneers creating cutting edge interactive entertainmentWho we arePTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.In summary, we connect and bring fun to the world.Welcome to PTW, Family of Brands