Business Training and Development Manager
Western Alliance Bank
- Irving, TX
- $102,276-126,342 per year
- Permanent
- Full-time
- Identify training needs by evaluating strengths and weaknesses
- Translate requirements into training that will groom employees for the next step of their career path
- Develop or oversee the production of classroom handouts, instructional materials, aids, and manuals
- Direct structured learning experiences and monitor their quality results
- Deliver training courses
- Assess training effectiveness to ensure incorporation of taught skills and techniques into employee’s work behavior
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Stay abreast of the new trends and tools in employee development
- 5+ years training experience facilitating residential mortgage training for Mortgage loan origination and operations roles inclusive of curriculum development and classroom delivery
- Supervisory experience is required
- Minimum of three years mortgage industry experience, with a thorough ability to recognize and review basic mortgage loan documentation
- Ability to work independently and as a team player
- Clear and effective verbal and written communication skills
- Intermediate proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc .) and Google Mail/Docs
- Proven ability to master the full training cycle
- Familiarity with traditional and modern training methods, tools, and techniques