Barman (Temporary)
Marriott
- Roma
- Tempo determinato
- Full time
Job Category Food and Beverage & Culinary
Location The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-ManagementAt The St. Regis Rome we are looking for a Barman (Temporary contract).The impact you'll makeWhen you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day and you lead by example to all of your team.What you'll do
- Represent and be the face of the hotel/bar to all guests.
- Greet guests and present menu.
- Strong task and time management abilities.
- Interacting with guests with exceptional interpersonal and communication skills.
- Positive, engaging personality and professional appearance.
- Create classics and innovative drinks exceeding guests' needs and expectations.
- Assess guests' needs and preferences and make recommendations.
- Make recommendations and answer all related inquiries.
- Record drink orders accurately into Micros Record wastages.
- Prepare and serve drinks in accordance with standard recipes.
- Peel, slice and pit fruit for garnishing drinks.
- Mix and garnish cocktails according to standard specs.
- Restock and replenish bar inventory and supplies.
- Serve snacks to guests seated at the bar.
- Up-sell drink and food to guests.
- Respond promptly to requests from guests in a polite and professional way.
- Eye for detail and own initiative.
- Attempt to limit problems related to guests excessive drinking by following established procedures.
- Process transactions using the POS system.
- Prepare checks for guests or open tabs.
- Process guests payments, or take tabs by using CC or room number.
- Arrange glasses and bottles into attractive and functional displays.
- Ensure clean glasses, bar equipment and working areas.
- Comply with all health, safety and hygiene standards and policies.
- Balance the cash register at the start and close of each shift.
- Order and restock bar inventory (Requisitions, fruit orders...)
- Create drinks recipes Stay guests focused and provide excellent guests experience
- Help others when required.
- Maintain confidentiality of proprietary information; protect company assets.
- Support all co-workers and treat them with dignity and respect.
- Comply with quality assurance expectations and standards.
- Maintain bars as clean as possible and use quiet times to clean, tidy up
- Possess a good command of English.
- Great storytelling skills.
- An excellent verbal manner and proven customer service skills.
- Good knowledge or experience of the hospitality industry.
- Good organization skills with an attention to detail.
- A team Player with flexible & positive attitude.
- Good leadership and training experience.
- Passion for the hospitality industry.
- Able to work in a fast paced environment & remain calm under pressure.
- Be able to demonstrate experience in complaint handling.
- Availability to work late nights, weekends and bank holiday as we operate 365 days a year.
- Professional career progression at international level in 7300 Marriott hotels.
- Discounts on hotel rooms, gift shop items, food and beverage across the company.
- Learning and development opportunities online, on the job and in class.
- Charity events, Wellbeing activities through the TakeCare program.
- Experienced management & motivated and engaging colleagues
- Canteen service and uniform