Member Advocate (Onsite)
Harris Health
- Houston, TX
- Permanent
- Full-time
- Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women
- Children’s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR
- Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.
- Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.
1. Education/Specialized Training/Licensure: High School Graduate or equivalency required
2. Work Experience (Years and Area): One (1) Year Customer Service Experience in Health Care/Plans.
Face to Face Customer Service Experience is a plus but not required.
Knowledge of Medicaid, CHIP, Medicare Advantage and Market place preferred.Other Skills:
- Ability to work independently and to build community relationships.
- Knowledge of medical terminology
- Bilingual