National Network Manager
East Coast Facilities
- Allentown, PA
- Permanent
- Full-time
- Develop and manage relationships with subcontractors across the nation to ensure the delivery of high-quality services.
- Oversee and coordinate the operational aspects of the subcontractor network, ensuring compliance with contractual obligations and service level agreements (SLAs).
- Conduct regular performance reviews and audits of subcontractor activities to ensure adherence to company standards and client expectations.
- Act as the primary point of contact for subcontractors, addressing and resolving any issues or disputes that arise.
- Collaborate with sales and client service teams to align subcontractor capabilities with current and future client needs.
- Develop and implement strategies for expanding and optimizing the subcontractor network.
- Ensure all subcontractors comply with relevant laws, regulations, and company policies.
- Facilitate training and development initiatives for subcontractors to enhance service delivery and compliance.
- Manage subcontractor contracts, negotiations, and renewals.
- Analyze network performance data to identify trends, opportunities for improvement, and risk mitigation strategies.
- Proven experience as a Network Manager, Vendor Manager, or similar role in a service-oriented industry.
- Strong understanding of subcontractor management and service delivery processes.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Proficient in data analysis and performance metrics.
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Experience in contract management and compliance oversight.