Benefits Access Counselor
Archdiocese of Philadelphia
- Philadelphia, PA
- Permanent
- Full-time
- Responds directly to all incoming calls/walk-ins requesting assistance with PA benefits.
- Conduct initial screenings to determine eligibility, schedule appointments, and complete enrollments.
- Provide services linkage to eligible benefits and linkage to appropriate community resources.
- Responsible for services provided to clients, follow-up of services, and monitoring
- Maintains weekly documentation of services provided and maintain organized client files.
- Provide monthly service reports of statistics and outcomes.
- Actively recruits for programs to maintain consistent client base.
- Work collaboratively with other community organizations to provide services.
- Complete and submit all paperwork required by CSS an funding sources weekly.
- Participate in monthly staff meetings, weekly supervision, training and meetings required by both CSS and funders.
- Others tasks and duties as assigned.
- Knowledge of and orientation to the philosophy of the Agency as presented in the Mission Statement
- Strict adherence to the Archdiocesan position on abortion
- Requires minimum Bachelor of Social Work or related field with 1 -3 years of experience
- Knowledge of Pennsylvania Benefits to Low-Income residents
- Ability to maintain a professional partnership with other community organizations
- Outstanding communication skills(listening, needs assessment, empathy)
- Superb attention to detail and critical thinking skills
- Strong computer skills including MS office
- Ability to work as a positive team member in a productive environment