Biomed Technician III/Clinical Engineering Field Services
Banner Health
- Phoenix, AZ
- Permanent
- Full-time
This position is responsible for independently implementing preventive maintenance, electrical safety and performance verification, and bench and field service repairs on most medical electronic equipment. Assists in and occasionally coordinates equipment installations/project work with supervisory technicians. Participates in training lower level technicians. Provides inservicing to clinical staff on most medical equipment.CORE FUNCTIONS
1. Assists with and may coordinate equipment installations and project work involving patient care and medical communications technology, and clinical application networks. Inspects incoming equipment for compliance with codes, standards, and manufacturer’s recommendations.2. Installs, repairs, and calibrates a wide variety of complex patient care equipment, medical communications equipment, PCs, and clinical applications networks to board/module level and occasionally component level through an understanding of electronics theory and applications and fundamentals of LAN networking. Reads detailed electronic schematics. Troubleshoots equipment, instrumentation, and systems utilizing applicable test equipment.3. Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance on all patient care equipment in a timely manner consistent with regulatory standards. Monitors and oversees the work of external contractors/vendors engaged in repair work.4. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting.5. Identifies the need for patient care equipment education and provides user (physician, nursing, other allied health staff) education on medical equipment.6. Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods.7. Provides direct marketing and sales support to Technology Management internal and external customers.8. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.9.This position has a service responsibility in several departments in multiple facilities: regionally and system-wide. Customers are internal and external (including physicians, nurses, other hospital and HMO personnel, veterinary clinics, surgi-centers, walk-in customers, etc.). This position receives direction from the Senior Biomedical Technician or the Technical Services Manager.MINIMUM QUALIFICATIONSMust possess a strong knowledge of electronics as normally obtained through the completion of an Associate’s degree in electronics or equivalent training as normally obtained through seven years of progressively responsible work experience in all phases of biomedical instrumentation installation, repair, and maintenance.Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.Must be proficient at reading and analyzing schematic diagrams, including analog and digital circuits and possess a working knowledge of electrical and electronic fundamentals, including DC and AC circuits, semiconductor theory, digital circuit theory and microprocessor theory. Must also be proficient in Windows PC and network operating systems, PC repair, and have fundamental knowledge in Local Area Network configuration and troubleshooting. Must be knowledgeable in JCAHO standards for the Environment of Care. Must have highly developed interpersonal skills.PREFERRED QUALIFICATIONSCertification by the Association for the Advancement of Medical Instrumentation (AAMI) is preferred.Additional related education and/or experience preferred.Our organization supports a drug-free work environment.