Key Account Clinical Representative
Masimo
- Miami, FL
- Permanent
- Full-time
- Acquire and maintain expert level knowledge of all Masimo Technologies and Products.
- Ability to perform in multiple roles within the designated key accounts.
- Maintains an on-going relationship with Masimo's Key accounts to meet or exceed their expectations.
- Collaboratively manage the respective key account with the Sales and Clinical Teams.
- Ability to prioritize and plan independently, as well as with sales and CS team members to meet the goals of the company and attain customer satisfaction/loyalty.
- Identify specific needs of the key account before, during and after implementation; Identify problems and assist in providing solutions.
- Ability to teach others the various aspects of Masimo Products and Technology.
- Ongoing participation in the evaluation of new and existing products.
- Conduct demonstrations (side-by-side) and evaluations (using ADC) for Masimo Technologies.
- Work with the sales team to drive strategic Rainbow related programs within key accounts.
- Participate and support local tradeshows as required.
- Function as subject matter expert in Hospital Automation and Connectivity, to include but not limited to: SafetyNet Alarm Management, Data Solutions, Analytics, Workflow, etc.
- Creates and maintains a CRM database of key account information, including Pipeline, account profiles, opportunities and any other pertinent information.
- Performs special projects as requested.
- Additional duties may be presented within the scope of this job description.
- At least 2 years of Critical Care experience
- Clinical certification is required
- RN, RRT, CET, CPT, CCMA, or similar
- Exceptional written, oral and interpersonal skills
- Demonstrated proficiency in MS Office and other basic PC applications
- Excellent organizational skills
- Ability to work independently
- Must meet current state and/or professional license requirements
- Minimum of 5 years Critical Care experience preferred
- Managerial / Leadership experience preferred;
- Demonstrated ability in building clinical champions
- Background knowledge of Hospital IT and EMR connectivity