Electrical Counter Sales Associate
Dakota Supply Group
- Grand Forks, ND
- Permanent
- Full-time
- Serve as the primary facilitator for customer orders made at the City Desk
- Assist customers in a professional manner with product inquiries
- Write and fill orders accurately and in a timely manner
- Generate customer quotations and follow up as necessary
- Provide trouble-shooting and technical support
- Work with other sales team members to resolve customer service issues
- Restock the counter area according to product brand and location
- Monitor product inventory and cull damaged product
- Maintain a clean and appealing counter display area
- Identify and encourage the sale of additional products as applicable
- Perform other duties as assigned
- Product and technical knowledge that would normally be acquired in two or more years of college or technical school OR 3-5 years of field experience in residential/commercial application of electrical products.
- Excellent relationship building skills.
- Outstanding interpersonal, customer service and communication skills across a variety of communication settings (in-person, phone, and email).
- Strong attention to detail, paired with the ability to multi-task.
- A knack for active listening to determine customer needs.
- Superior problem solving, project management, and analytical skills.
- A high proficiency with computers – experience in Eclipse or other ERP systems preferred.
- The ability to plan, prioritize and organize work effectively.
- We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
- We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
- We offer competitive compensation packages based on your experience and potential.
- You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
- Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
- You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
- You will receive a discount on all DSG-supplied products.
- We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.