Director of Information Technology, Business Applications
Highgate Hotels
- Irving, TX
- Permanent
- Full-time
- Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates.
- Serves as liaison between departments and technical aspects of projects.
- The role is collaborative in nature and a critical integrator of plans bringing together business and technical requirements.
- Lead and maintain configurations and process improvements in systems to meet business needs.
- Work with 3rd party vendors and partners to recommend, design and configuration to meet business needs.
- Collaborate between business units to combine / consolidate their tech stack to align to an Enterprise strategy.
- Work closely with other departments to ensure that technology solutions are aligned with business needs.
- Ensure that all business technology systems are efficient, effective, and secure.
- Manages the release process for applications and application updates which includes effective department wide and end user communication.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Develops relevant metrics, measures, and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups.
- Lead the strategy and generation of Business Requirement Documents (BRD’s) and Solution Design Documents (SDD’s).
- Works closely with all other IT personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies.
- Sets and measures performance objectives and provides regular one-on-one feedback to all members of the IT Application team.
- Develop talent within the department and create ways to better service employees and teams to improve productivity.
- Functional areas of support include production planning, execution, & control.
- Monitors application operations and performance and act on items necessary to maintain uptime.
- Participate in Application enhancement and roadmap sessions. Ensure appropriate departments and managers are aware of new and upcoming functionality.
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Minimum of 7 years in technology industry with 5+ years of directly relevant applications experience.
- ORACLE CLOUD ERP experience REQUIRED. Knowledge of OIC (or experience with other integration tools), EPM, Blackline, Profitsword, Egencia, ADP GL, Dayforce preferred.
- Administration, build and usage of APEX, SharePoint, JIRA, Lucidchart, Alteryx or other ETL tools etc. preferred.
- Strong desire and passion to establish and maintain relationships with other departments across the organization as well as with external vendors and partners.
- Business Professionalism - Exhibits a high degree of accountability, clear and concise communication, manages tasks and follows up continuously; demonstrates integrity.
- Experience in driving digital transformation initiatives and leveraging emerging technologies for process optimization.
- Knowledge of RPA, application of AI in business applications is highly desired.
- Proven track record of delivering high-quality support and maintenance services.
- Understanding of data governance principles and best practices.
- Strong analytical and problem-solving skills.