Healing Arts Center and Spa Manager: Spa Treatment Manager

• Manages and maintains schedules for treatment providers.
• Maintains daily inventory of all professional products as well as guest supplies.
• Coordinates in-house training for facial, massage and body treatment services.
• Readily assists in locker rooms, tea bar and at the spa desk whenever needed and without prompting.
• Works closely with housekeeping to ensure that linens are well stocked, and other housekeeping items readily addressed.
• Participates in the hiring of new staff by interviewing and selecting qualified candidates.
• Will be expected to exercise discretionary judgment in regard to employee challenges, guest challenges and operational challenges.
• Will be expected to make managerial decisions and direct the staff daily in accordance the company handbook and operational policies as set forth by the Spa Director
• Must have excellent communication skills and be able to handle guest complaints, and/or employee related issues.
• Assists Director of HAC & Spa with payroll
• Assists Director of HAC & Spa with performing yearly reviews for treatment providers

• Must demonstrate a professional, effective demeanor and maintain standards of Cavallo Point excellence in guest service.
• Must display the ability to work with a variety of people, remain calm and professional during stressful situations, must be able to analyze and resolve guest and/or staff related problems.
• Must be able to multi-task
• Must possess a positive and cooperative demeanor

• Must possess a working knowledge of spa operations and treatments in all application departments i.e. Housekeeping, Massage Modalities, Skin Care and Esthetic Services.
• Must possess minimum of 3 years spa experience

Passport Resorts